Our customer service representatives are friendly and able to assist you with most questions relating to the Paragon product line. You can reach us by phone Monday through Friday between 8:00 AM - 6:30 PM EST or on Saturday from 10:00 AM - 2:00 PM EST. If you require technical assistance to determine the part(s) you need, we also have technicians on staff to offer their assistance. You can also E-mail your inquires. For technical questions send to: email@example.com and for sales to: firstname.lastname@example.org.